Refund policy

Returns & Happiness Guarantee

Because our products are carefully selected for quality and safety — and many are consumable — we do not accept returns at this time.

That said, your (and your pup’s) happiness means everything to us. If something isn’t right with your order, please reach out within 3 days of delivery at help@mollyandmeeloo.com and include your order number and a brief description of the issue (photos are always helpful).

We review each situation individually and will always do our best to make it right — whether that means a replacement, refund, or another solution that leaves tails wagging.

Our goal is simple: every Molly & Meeloo box should arrive ready to delight, without a bark.